{"id":1848,"date":"2020-05-17T05:53:57","date_gmt":"2020-05-17T09:53:57","guid":{"rendered":"https:\/\/www.leryca.com\/?page_id=1848"},"modified":"2021-06-01T22:12:46","modified_gmt":"2021-06-02T02:12:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/jocute.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"row\"  id=\"row-1844766559\">\n\n\t<div id=\"col-541458692\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 class=\"accordion_title\">livraison<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-492215303\" class=\"accordion-item\">\n\t\t<a id=\"accordion-492215303-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-ship-worldwide?\" aria-expanded=\"false\" aria-controls=\"accordion-492215303-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Livrez-vous dans le monde entier?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-492215303-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-492215303-label\">\n\t\t\t\n<p>Oui, nous exp\u00e9dions dans la plupart des pays du monde.&nbsp;<\/p>\n<p>Nous offrons l&#039;exp\u00e9dition vers les pays de destination suivants:&nbsp;<\/p>\n<table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" bgcolor=\"#ffffff\" align=\"center\">\n<tbody>\n<tr>\n<td width=\"190\" valign=\"top\" align=\"left\"><span style=\"font-size: medium;\">UNE<\/span>rgentine&nbsp;<br \/>\nAustralie&nbsp;<br \/>\nL&#039;Autriche&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">B<\/span>elgium&nbsp;<br \/>\nBr\u00e9sil&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">C<\/span>anada&nbsp;<br \/>\nChili&nbsp;<br \/>\nCosta Rica&nbsp;<br \/>\nCroatie&nbsp;<br \/>\nChypre&nbsp;<br \/>\nR\u00e9publique Tch\u00e8que&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">r\u00e9<\/span>enmark&nbsp;<br \/>\nR\u00e9publique Dominicaine&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">E<\/span>cuador&nbsp;<br \/>\nEstonie&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">F<\/span>int\u00e9rieur&nbsp;<br \/>\nFrance&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">g<\/span>Allemagne&nbsp;<br \/>\nGr\u00e8ce&nbsp;<\/td>\n<td width=\"190\" valign=\"top\" align=\"left\"><span style=\"font-size: medium;\">H<\/span>ong Kong&nbsp;<br \/>\nHongrie&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">je<\/span>celand&nbsp;<br \/>\nInde&nbsp;<br \/>\nIrlande&nbsp;<br \/>\nIsra\u00ebl&nbsp;<br \/>\nItalie&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">J<\/span>amaica&nbsp;<br \/>\nJapon&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">L<\/span>atvia&nbsp;<br \/>\nLituanie&nbsp;<br \/>\nLuxembourg&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">M<\/span>alta&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">N<\/span>etherlands&nbsp;<br \/>\nNouvelle-Z\u00e9lande&nbsp;<br \/>\nNorv\u00e8ge&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">P<\/span>oland&nbsp;<br \/>\nle Portugal&nbsp;<br \/>\nPorto Rico&nbsp;<\/td>\n<td width=\"190\" valign=\"top\" align=\"left\"><span style=\"font-size: medium;\">R<\/span>omanie&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">S<\/span>cotland-UK&nbsp;<br \/>\nSingapour&nbsp;<br \/>\nSlovaquie&nbsp;<br \/>\nSlov\u00e9nie&nbsp;<br \/>\nAfrique du Sud&nbsp;<br \/>\nEspagne&nbsp;<br \/>\nSu\u00e8de&nbsp;<br \/>\nSuisse&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">T<\/span>aiwan&nbsp;<br \/>\nTha\u00eflande&nbsp;<br \/>\ndinde&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">U<\/span>Royaume-Uni&nbsp;<br \/>\n\u00c9tats Unis&nbsp;<br \/>\nUruguay&nbsp;<\/p>\n<p><span style=\"font-size: medium;\">V<\/span>enezuela<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3992445273\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3992445273-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-shipping-methods-do-you-offer?\" aria-expanded=\"false\" aria-controls=\"accordion-3992445273-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quelles m\u00e9thodes d&#039;exp\u00e9dition proposez-vous?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3992445273-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3992445273-label\">\n\t\t\t\n<p>Voir notre&nbsp;<a href=\"https:\/\/jocute.com\/fr\/shipping-information\/\">Informations sur la livraison<\/a>&nbsp;page pour toutes les m\u00e9thodes d&#039;exp\u00e9dition disponibles.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1338303758\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1338303758-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-track-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-1338303758-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Comment suivre ma commande?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1338303758-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1338303758-label\">\n\t\t\t\n<p>Nous avons un syst\u00e8me qui vous permet de suivre l&#039;\u00e9tat de votre commande et de votre envoi.&nbsp;<br \/>\nVous devez remplir votre num\u00e9ro d&#039;identification de commande et l&#039;adresse e-mail que vous avez utilis\u00e9e lors de votre commande.&nbsp;<\/p>\n<p>Vous pouvez aller sur notre page de suivi&nbsp;<a href=\"https:\/\/jocute.com\/fr\/track-order\/\">ici<\/a>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1026869779\">\n\n\t<div id=\"col-1274624361\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 class=\"accordion_title\">Paiement<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-2610143492\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2610143492-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-find-my-purchase-on-my-billing-statement?\" aria-expanded=\"false\" aria-controls=\"accordion-2610143492-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Comment trouver mon achat sur mon relev\u00e9 de facturation?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2610143492-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2610143492-label\">\n\t\t\t\n<p>You can find us next to the purchase amount under the name \u201cJewelry Website \/ jocute\u201d.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3463804507\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3463804507-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-are-available-on-your-website?\" aria-expanded=\"false\" aria-controls=\"accordion-3463804507-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quelles m\u00e9thodes de paiement sont disponibles sur votre site Web?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3463804507-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3463804507-label\">\n\t\t\t\n<p>Nous acceptons toutes les principales cartes de cr\u00e9dit et les paiements effectu\u00e9s via PayPal.&nbsp;<br \/>\nVous pouvez voir la liste compl\u00e8te des modes de paiement sur notre page de paiement, apr\u00e8s avoir cliqu\u00e9 sur le bouton \u00abPasser \u00e0 la caisse\u00bb sur le panier et s\u00e9lectionn\u00e9 votre pays.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-41863515\" class=\"accordion-item\">\n\t\t<a id=\"accordion-41863515-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-privacy-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-41863515-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quelle est votre politique de confidentialit\u00e9?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-41863515-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-41863515-label\">\n\t\t\t\n<p>Respecting your privacy is of utmost importance to us at jocute. Any information you submit to our website, or that is gathered by a \u201ccookie\u201d during your visit, is used strictly by jocute to maintain a record of your purchases and for promotional reasons. We do not sell, transfer, rent or trade your information to any third party.&nbsp;<\/p>\n<p>When you register at our site, you will be asked to submit some personal information, such as name and contact information. jocute will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party. In addition, we utilize a \u201ccookie\u201d to track your movements on the site. The cookie \u201cremembers\u201d who you are, therefore eliminating the need for you to re-register with us every time you visit our site. In addition, it enables us to provide you with a shopping cart feature, and streamlines your overall shopping experience.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3782080740\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3782080740-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-received-a-promotional-code.-how-do-i-use-it?\" aria-expanded=\"false\" aria-controls=\"accordion-3782080740-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>J&#039;ai re\u00e7u un code promotionnel. Comment est-ce que je l&#039;utilise?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3782080740-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3782080740-label\">\n\t\t\t\n<p>If you have a jocute promotional code, enter the code in the \u201cPromotional Code\u201d box on the bottom of the shopping and click on \u201cApply\u201d.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2904311097\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2904311097-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-if-i-receive-a-\u2018payment-didn\u2019t-go-through\u2019-message?\" aria-expanded=\"false\" aria-controls=\"accordion-2904311097-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Que dois-je faire si je re\u00e7ois un message \u00abLe paiement n&#039;a pas \u00e9t\u00e9 effectu\u00e9\u00bb?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2904311097-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2904311097-label\">\n\t\t\t\n<p>Si vous recevez un message indiquant que votre paiement n&#039;a pas \u00e9t\u00e9 effectu\u00e9, veuillez v\u00e9rifier vos informations de facturation et vous assurer qu&#039;elles sont exactes.&nbsp;<br \/>\nSi tous les d\u00e9tails sont corrects, veuillez essayer de payer via PayPal. Vous n&#039;avez pas besoin d&#039;\u00eatre un membre enregistr\u00e9 de PayPal pour utiliser leurs services.&nbsp;<br \/>\nVous pouvez \u00e9galement utiliser une autre carte de cr\u00e9dit ou r\u00e9essayer quelques heures plus tard pour poursuivre le processus de paiement.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4151505445\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4151505445-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-have-a-paypal-account-but-i-cannot-complete-the-payment.\" aria-expanded=\"false\" aria-controls=\"accordion-4151505445-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>J&#039;ai un compte PayPal mais je ne peux pas effectuer le paiement.<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4151505445-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4151505445-label\">\n\t\t\t\n<p>Si, pour une raison quelconque, vous ne pouvez pas effectuer votre paiement \u00e0 l&#039;aide de PayPal, veuillez&nbsp;<a href=\"https:\/\/jocute.com\/fr\/contact-us\/\">Nous contacter<\/a>&nbsp;avec les d\u00e9tails de votre commande.&nbsp;<br \/>\nNous vous enverrons un e-mail avec une demande de paiement PayPal afin de finaliser votre paiement.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1886177584\">\n\n\t<div id=\"col-1427889202\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 class=\"accordion_title\">Passer des commandes<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-2494636868\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2494636868-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-place-an-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2494636868-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Comment puis-je passer une commande?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2494636868-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2494636868-label\">\n\t\t\t\n<p>Passer une commande est facile. Choisissez le bijou et \u00e9crivez l&#039;inscription souhait\u00e9e.&nbsp;<br \/>\nS\u00e9lectionnez la longueur de la cha\u00eene dans le menu d\u00e9roulant et cliquez sur le bouton &quot;Ajouter au panier&quot;.&nbsp;<br \/>\nDans le panier, vous pouvez ajouter une bo\u00eete-cadeau et un message de carte-cadeau.&nbsp;<br \/>\nVous s\u00e9lectionnez ensuite l&#039;option d&#039;exp\u00e9dition que vous souhaitez dans la case \u00abM\u00e9thode d&#039;exp\u00e9dition\u00bb du panier.&nbsp;<\/p>\n<p>Cliquez sur \u00abPasser \u00e0 la caisse\u00bb ou sur le bouton \u00abPasser \u00e0 la caisse avec PayPal\u00bb pour terminer votre achat.&nbsp;<br \/>\nVous serez dirig\u00e9 vers le site Web de traitement des paiements s\u00e9curis\u00e9 s\u00e9lectionn\u00e9.&nbsp;<br \/>\nL\u00e0, vous aurez la possibilit\u00e9 de payer avec votre carte de cr\u00e9dit, PayPal ou un virement bancaire.&nbsp;<\/p>\n<p>N&#039;h\u00e9sitez pas \u00e0&nbsp;<a href=\"https:\/\/jocute.com\/fr\/contact-us\/\">Envoyez-nous un email<\/a>&nbsp;avec toutes demandes ou questions sp\u00e9ciales.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2882219944\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2882219944-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-have-a-special-request-for-my-necklace,-what-should-i-do?\" aria-expanded=\"false\" aria-controls=\"accordion-2882219944-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>J&#039;ai une demande sp\u00e9ciale pour mon collier, que dois-je faire?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2882219944-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2882219944-label\">\n\t\t\t\n<p>Vous pouvez ajouter vos demandes sp\u00e9ciales dans la case \u00abCommentaires\u00bb au bas de votre panier.&nbsp;<br \/>\nNous veillerons \u00e0 ce que votre commande soit ex\u00e9cut\u00e9e selon votre pr\u00e9f\u00e9rence.&nbsp;<\/p>\n<p>Si vous ne savez pas si votre demande sp\u00e9ciale est possible, veuillez&nbsp;<a href=\"https:\/\/jocute.com\/fr\/contact-us\/\">Nous contacter<\/a>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2286565736\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2286565736-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-change-an-order-after-it-has-been-placed?\" aria-expanded=\"false\" aria-controls=\"accordion-2286565736-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Comment modifier une commande apr\u00e8s l&#039;avoir pass\u00e9e?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2286565736-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2286565736-label\">\n\t\t\t\n<p>Nous commen\u00e7ons \u00e0 travailler sur vos bijoux imm\u00e9diatement apr\u00e8s votre commande.&nbsp;<\/p>\n<p>Si vous souhaitez modifier une commande, veuillez&nbsp;<a href=\"https:\/\/jocute.com\/fr\/contact-us\/\">Nous contacter<\/a>&nbsp;D\u00e8s que possible.&nbsp;<br \/>\nLes modifications apport\u00e9es plus de 12 heures apr\u00e8s l&#039;achat peuvent n\u00e9cessiter des frais de r\u00e9approvisionnement 30%.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-209797754\" class=\"accordion-item\">\n\t\t<a id=\"accordion-209797754-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-cancel-an-order?\" aria-expanded=\"false\" aria-controls=\"accordion-209797754-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Comment annuler une commande?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-209797754-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-209797754-label\">\n\t\t\t\n<p>Une fois votre commande soumise, nous commencerons imm\u00e9diatement la production des articles.&nbsp;<\/p>\n<p>En raison du fait que chaque article est unique et personnalis\u00e9, vous serez rembours\u00e9 d&#039;un 70% du prix de l&#039;article d&#039;origine car il ne peut pas \u00eatre r\u00e9approvisionn\u00e9. Si vous avez des questions sur l&#039;annulation de votre commande, n&#039;h\u00e9sitez pas \u00e0&nbsp;<a href=\"https:\/\/jocute.com\/fr\/contact-us\/\">Nous contacter<\/a>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3181899356\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3181899356-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-didn\u2019t-i-get-a-confirmation-\/-shipping-email?\" aria-expanded=\"false\" aria-controls=\"accordion-3181899356-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pourquoi n&#039;ai-je pas re\u00e7u d&#039;e-mail de confirmation \/ exp\u00e9dition?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3181899356-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3181899356-label\">\n\t\t\t\n<p>Apr\u00e8s avoir pass\u00e9 une commande, vous recevrez un e-mail de \u00abconfirmation de commande\u00bb avec tous les d\u00e9tails de votre commande. Nous vous demandons de revoir vos articles et votre adresse d&#039;exp\u00e9dition. Par cons\u00e9quent, il est important de nous fournir une adresse e-mail valide.&nbsp;<br \/>\nSi vous n&#039;avez pas re\u00e7u d&#039;e-mail de confirmation, veuillez cocher votre bo\u00eete spam.&nbsp;<br \/>\nTo ensure that our emails do not go to your spam\/junk folder, add service@jocute.com to your email address list.&nbsp;<\/p>\n<p>Vous pouvez conna\u00eetre l&#039;\u00e9tat de votre commande ici:&nbsp;<a href=\"https:\/\/jocute.com\/fr\/track-order\/\">Informations sur l&#039;\u00e9tat de la commande et de l&#039;exp\u00e9dition<\/a>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-2021433535\">\n\n\t<div id=\"col-1881399484\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 class=\"accordion_title\">Retours et remboursements<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-818679122\" class=\"accordion-item\">\n\t\t<a id=\"accordion-818679122-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-your-return-conditions?\" aria-expanded=\"false\" aria-controls=\"accordion-818679122-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quelles sont vos conditions de retour?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-818679122-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-818679122-label\">\n\t\t\t\n<p>You may return most new, unopened items purchased and received from jocute.com within 30 days of delivery.&nbsp;<\/p>\n<p>Vous pouvez trouver notre politique compl\u00e8te de retour et d&#039;annulation&nbsp;<a href=\"https:\/\/jocute.com\/fr\/return-and-cancellation-policy\/\">ici<\/a>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-904938848\">\n\n\t<div id=\"col-198183017\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 class=\"accordion_title\">Encore besoin d&#039;aide?<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-1998674714\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1998674714-label\" class=\"accordion-title plain\" href=\"#accordion-item-contact-us\" aria-expanded=\"false\" aria-controls=\"accordion-1998674714-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Nous contacter<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1998674714-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1998674714-label\">\n\t\t\t\n<div id=\"faqs\"><span>Si votre question ne figure pas ici, n&#039;h\u00e9sitez pas \u00e0&nbsp;<a href=\"https:\/\/jocute.com\/fr\/contact-us\/\">Nous contacter<\/a>.<\/span><\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1848","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jocute.com\/fr\/wp-json\/wp\/v2\/pages\/1848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jocute.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jocute.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jocute.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jocute.com\/fr\/wp-json\/wp\/v2\/comments?post=1848"}],"version-history":[{"count":4,"href":"https:\/\/jocute.com\/fr\/wp-json\/wp\/v2\/pages\/1848\/revisions"}],"predecessor-version":[{"id":160386,"href":"https:\/\/jocute.com\/fr\/wp-json\/wp\/v2\/pages\/1848\/revisions\/160386"}],"wp:attachment":[{"href":"https:\/\/jocute.com\/fr\/wp-json\/wp\/v2\/media?parent=1848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}